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Delivery time estimates do not apply to personalized, large or heavy items (over 20lbs.) that require special shipping, items shipped directly from the manufacturer, or out-of-stock items.

Delivery estimates only apply to the contiguous United States. Saturday, Sunday and national holidays are not considered business days for these estimated transit days.

Our Guarantee

At HearthSong®, we appreciate and value your business. Whether you’re a first-time customer or have been with us from the beginning, your complete satisfaction with both our products and our service comes first with us.

Our guarantee is founded on two basic principles:

First: everything we bring you will reflect a spirit of wholesome and imaginative play. We are dedicated to providing you the kind of high-quality toys and clothing we want for our own kids and that you’ll feel good about giving.

Second: we remain committed to superior customer service. We want to do everything possible to make your shopping experience exceptional. That’s why we focus on treating our customers with honesty and integrity – the way we would treat our own neighbors and friends.

If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods.

Wed Nov 25 20:19:54 EST 2020