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Plow & Hearth Shopping Experience Survey


Let us know how we are doing...

Welcome and thank you for participating in the Plow & Hearth Shopping Experience Survey. The survey is designed to get your feedback about your recent shopping experience at Plow & Hearth. Your answers and feedback are passed to our Customer Satisfaction team for analysis to help us understand how our customers are feeling and to help improve the service we provide.

We want to assure you that your responses to our questions will be kept strictly confidential.

This survey should take approximately 15 minutes to complete. For your time, you will be given a $10 gift card via email. However, in order to participate, you must have a survey invitation at the bottom of your Plow & Hearth retail store receipt.

To begin the survey, please click here to continue:


Flowchart: Alternate Process: Continue


Plow & Hearth, LLC. | 7021 Wolftown-Hood Rd | Madison VA 22727 | 800-494-7544




What began as a small retail store in Madison, Virginia in 1980 has grown into 26 retail stores and a multi-channel online and catalog business. Through the years, we've remained dedicated to our guiding principles: we treat our customers like neighbors and friends and offer quality products backed by our full satisfaction guarantee.
"Great product and trusted company. You just can't go wrong with Plow & Hearth" -Plow & Hearth customer
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Call 800-494-7544
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Estimated Standard Shipping Delivery Dates

Delivery time estimates do not apply to personalized, large or heavy items (over 20lbs.) that require special shipping, items shipped directly from the manufacturer, or out-of-stock items.

Delivery estimates only apply to the contiguous United States. Saturday, Sunday and national holidays are not considered business days for these estimated transit days.

To chat with a representative fill out the form below and press "Chat". While only your name and an email is required, we will be able to serve you better if you supply your phone number.
Chat hours are:
Monday - Saturday: 8am - 10pm Eastern Time