Some of our large or heavy items are shipped via motor freight carrier. Carriers schedule deliveries Monday through Friday between 9:00 a.m. and 5:00 p.m.
Standard freight delivery policy provides only curbside delivery. It may be helpful to have assistance available when your merchandise is delivered. Additional delivery charges may be incurred if you require the driver's assistance.
The carrier will require that you accept and sign for the shipment. Please carefully inspect the packages you receive. If your order appears damaged, describe the damages on the delivery receipt. You may refuse the delivery if you discover any damage.
If you have any questions about motor freight shipments, please contact our Customer Satisfaction department at 1-800-494-7544 or email customer service. Motor freight delivery is not available outside the contiguous United States.