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Welcome Center

Your satisfaction, both in the products we sell and the service we provide, is our priority. If you have a question about an item, just give us a call! Our customer service representatives are available to assist you.


Need more information on how an item works? We'll walk you through step by step. Want to verify a size or color before you buy? We'll ensure that you make the right choice. Having a problem with an item you've purchased? We can help! Our representatives are available 7:00 a.m. to 11:00 p.m. ET, Monday - Saturday.


Call 1-800-494-7544 or contact us by email at any time.

What began as a small retail store in Madison, Virginia in 1980 has grown into 24 retail stores and a multi-channel online and catalog business. Through the years, we've remained dedicated to our guiding principles: we treat our customers like neighbors and friends and offer quality products backed by our full satisfaction guarantee.
"Great product and trusted company. You just can't go wrong with Plow & Hearth" -Plow & Hearth customer
Never miss a sale or a new product preview!
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Call 800-494-7544
to speak with a friendly Madison, VA advisor
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