

It seems like only yesterday that we mailed our first Plow & Hearth catalog.
It's hard to believe that so many years have passed and our home-based family business has
successfully grown into a nationally recognized company with millions of customers!
Throughout these many years of great change and growth, our guiding principle has
remained constant. Like the owners of the "old-fashioned" country store, we believe in
treating our customers like our neighbors and friends. We offer only products we use or
would use ourselves, we offer them at fair prices, and we guarantee them without condition.
Your satisfaction, both in dealing with us and in the products you buy, must be complete.
Nothing less is acceptable.
Please give us a call if you have the slightest problem with any
product you have purchased from us. Our customer satisfaction number is
1-800-494-7544. Representatives are available 7:00 a.m. to 11:00 p.m.
ET, Monday - Friday;
and 8 a.m. to 11 p.m. ET Saturday and Sunday. You can
contact us by email at any time.
Today, as always, we owe Plow & Hearth's success to you, our
customer. We appreciate your patronage and look forward to serving
you for many years to come.
