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Our Guarantee

Since 1980, we have formed trusting relationships with our customers by treating them the way we expect to be treated: with honesty and integrity. Over the years, we've dedicated ourselves to bringing our customers only high-quality products that we use or would use ourselves, and we offer them at fair prices.

Our goal is to make sure you're completely satisfied with every purchase.

If, for any reason, you are not 100% satisfied with your purchase, please return it for exchange or refund within 90 days. If your item is defective, you have one year from the date of purchase to return it.

What began as a small retail store in Madison, Virginia in 1980 has grown into 24 retail stores and a multi-channel online and catalog business. Through the years, we've remained dedicated to our guiding principles: we treat our customers like neighbors and friends and offer quality products backed by our full satisfaction guarantee.
"Great product and trusted company. You just can't go wrong with Plow & Hearth" -Plow & Hearth customer
Never miss a sale or a new product preview!
Contact us
Call 800-494-7544
to speak with a friendly Madison, VA advisor
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Chat hours are:
Monday - Sunday: 7am - 11pm Eastern Time