Comments about Product: Before ordering I had called and asked if it came with a metal stand. I said I saw it in the picture and did not see a price for it. The girl I spoke with checked and then assured me that it did come with the metal free standing stand. When the swing arrived it said there were 3 packages. Only two arrived. I called to find out where the third package was and was told the pillows were put into one box therefore no third box was coming. I asked about the metal stand and was told that they do not sell the stand any more and haven't had one in stock for quite some time now. When I told her I had called before ordering she told me that the girl was wrong, period. I am not happy about the whole incident and will be sending this swing set back!
By Willow tree
Just what I wanted!
Comments about Product: Anyone who complains about the simplicity of hanging this item has a problem!
tell whats not included
Comments about Product: I was very dissapointed that after spending atleast $200 for the swing and stand that we had to go buy a chain to hang it. Should say in the description there is no chain. Not that hard. customer service wasn't alot of help also.
Make sure you know what you are getting.
Comments about Product: After spending over $200 for this swing and pillows and stand we still have to go out and buy an extension chain and another hook. I went by the photo in the magazine and never said the extension chain wasn't included. I think it is really pitiful to pay this much and still is not complete. The holes for the screws weren't exactly even. The directions were pretty bad also. Throw them away. It is now a double whammy seeing all the stuff I bought on sale. Maybe then going out and still purchasing the chain and hook wouldn't make me so mad. I am very disappointed with the misrepresentation. Would also like a response from a person with the magazine. Would hate to not ever buy again but with the customer service basically telling me well sorry, just go buy one and didn't really seem to care.
You'll definitely want the cushions!
Comments about Product: This chair is absolutely delightful. Feels like you are "free floating". You will definitely want to order the cushions, as they make a ton of difference in the comfort. We were able to hang this chair from a porch beam and it has become the favorite spot.
By Cat Mama Karen
A welcome addition to my deck!
Comments about Product: I have wanted one of these chairs for years but the prices I saw were prohibitive. Your price was very reasonable for such a well made item. It is very comfortable and I am enjoying it very much.
Comments about Product: Very comfy
Comments about Product: The pillows are a must have. Makes it even more comfortable.
I added a swivel hook so it can go in any direction.
Comments about Product: I love the stand as I did not have a tree to hang the swing from. I also purchased the swing, Dragonfly. It did not have a S hook with it and I am still waiting for the bag to carry it in, as it was included with the swing and did not come in package. It must have gotten overlooked. I did call and let them know.
Other wise....I love my swing and stand.
By DIY queen
Stand is good, hardware not included
Comments about Product: I was given the swing. Only needed the stand. Instructions hard to understand. Hook not included. Easy to put together once I figured out how pieces went together. Seems to be very sturdy and durable. Had to purchase chain and hook at hardware store.
Delivery was quick and stand was packaged well. No chance for scratching, all parts were wrapped.
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