Friday, February 23, 2018 8:15:41 PM

Thank you for choosing Plow & Hearth. We are proud to be a US retailer that ships to Canada. All of us here appreciate your patronage and look forward to serving you for many years to come.

For an easy and enjoyable shopping experience, please review the following information regarding shipping to Canada, international charges and customer service. Questions? Call us at 1-877-908-5935.

Payment of Orders

All prices on our website and catalog are in US dollars. Plow & Hearth accepts American Express, Discover Card, MasterCard and VISA.

Payment of Orders

For your shopping convenience, we also offer two more ways to pay online through PayPal™ and PayPal Credit®.

Paypal and Paypal Credit
Total Standard
$0 - $25.00 $9.99
$25.01 - $40.00 $13.99
$40.01 - $50.00 $15.99
$50.01 - $100.00 $19.99
$100.01 + 20% of order
Shipping & Handling to Canada

Standard shipping and handling charges are based on the total price of merchandise shipped to each delivery address within Canada plus the UPS discounted Customs Brokerage Fee. Standard Ground Service shipment to Canada takes approximately 7-14 business days.

We're sorry, but we cannot fulfill any orders to the Yukon, Nunavut or Northwest Territories; orders to these locations will not be processed.

Please call 1-877-908-5935 for other shipping to Canada questions

Satisfaction Guarantee/Returns and Exchanges

If, for any reason, you are not 100% satisfied with one of our products, please return it for exchange or refund within 90 days. If your item is defective, you have one year from the date of purchase to return it.

For fastest service, please call us at 1-877-908-5935 for all returns and exchanges.

Product Exclusions

Certain products ship to the contiguous US only and are not available for Canadian delivery. These items include, but are not limited to, Fatwood kindling, fire starters, fuel, some food items and bulb gardens. Click here for a list of individual items that are excluded from Canadian delivery.

Customer Assistance/Questions

We're here to help! Feel free to contact our Customer Service specialists at 1-877-908-5935 or email us. You can also use our Live Chat(available Monday - Saturday: 7am - 11pm Eastern Time) for immediate assistance.

What began as a small retail store in Madison, Virginia in 1980 has grown into 26 retail stores and a multi-channel online and catalog business. Through the years, we've remained dedicated to our guiding principles: we treat our customers like neighbors and friends and offer quality products backed by our full satisfaction guarantee.
"Great product and trusted company. You just can't go wrong with Plow & Hearth" -Plow & Hearth customer
Never miss a sale or a new product preview!
Contact us
Call 800-494-7544
to speak with a friendly Madison, VA advisor
Live Chat

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Estimated Standard Shipping Delivery Dates

Delivery time estimates do not apply to personalized, large or heavy items (over 20lbs.) that require special shipping, items shipped directly from the manufacturer, or out-of-stock items.

Delivery estimates only apply to the contiguous United States. Saturday, Sunday and national holidays are not considered business days for these estimated transit days.

To chat with a representative fill out the form below and press "Chat". While only your name and an email is required, we will be able to serve you better if you supply your phone number.
Chat hours are:
Monday - Saturday: 8am - 10pm Eastern Time