Employment

What began in 1980 as a one-store retail operation in Madison County, Virginia is today's Plow & Hearth. a national mail order catalog, Internet, and retail company.

Plow and Hearth is an equal opportunity employer committed to hiring a diverse workforce. We encourage qualified candidates to apply regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, disability, or veteran status.

Cultivate your career and come grow with us!

Please print our online application, complete and email or fax into us. Send with resume and cover letter to:

Plow & Hearth
Human Resources
P.O. Box 5000 - Madison, VA 22727
FAX: 540-948-7299

Madison, Virginia Corporate Office Opportunities
Controller
The role of the Controller is to provide the business with timely, accurate reporting that is actionable and will assist the business in making key decisions about how to spend its capital. To be successful in this role, the Controller will be a proactive individual passionate about impacting both top and bottom line performance. This is key role in the organization and one that is suited for someone who wants to be part of a winning and growing team.

Essential Duties & Responsibilities:
• Manage all accounting functions, including: accounts payable, general ledger, payroll, financial reporting, cash management, budgeting and forecasting. Ensure compliance with IRS and individual state tax laws and following Generally Accepted Accounting Principles.
• Coordinate and oversee the annual audit and tax planning with outside audit firm.
• Create/Review various reports and analysis prepared by Accounting staff including:
   - various budget vs actual analysis - ie. catalog costs, shipping costs, labor analysis, etc
   - sales tax and property tax returns
   - collateral reports for bankers
   - inventory turns & ratios
• Maintain a detailed cash forecasting model to ensure adequate funds for operations. Create and maintain a dynamic forecasting model to frequently update current sales trends and identify areas for improvement in adherence to budget.
• Lead the preparation of the annual budget and assist with crafting and implementing the Long-Range Plan
• Conduct monthly staff meetings to review departmental goals, share ideas with the goal of streamlining processes.
• Define and produce reports critical to making key business decisions. Assist in reviewing and analyzing circulation and marketing programs to ensure optimization of revenue and expenses.
• Work with IT to improve reporting and streamline processes and systems.
• Meet at minimum monthly with department heads to manage and control expenses while looking for savings opportunities.
Qualifications:
• B.A. or B.S Degree in Accounting (MBA preferred)
• 10+ years of progressive experience in accounting or finance department (multi-channel retail experience preferred).
• Excellent organizational, analytical and interpersonal skills.
• 5+ years supervisory experience
• Outstanding computer skills. Direct experience working with multiple systems and in managing IT related projects.
• Exposure to company/system integration or M&A activity.
• Dynamic leader who adapts well to change.
Graphic Designer
Essential Duties & Responsibilities:
• Responsible for managing the design and production details of catalogs, advertising, and marketing projects as assigned by the AD.
• Design pages to insure good eye flow and which demonstrate solid design principles.
• Create concepts for covers, opening spreads, special layouts or other projects based on goals and objectives set by AD and cross-functional departments (Creative, Marketing, Merchandising).
• Assist with photography as assigned by Art Director.
• Partner with copywriters, cross-departmental peers to advance pages through design and production process.
• Meet rigorous and essential production deadlines.
• Ensure that work executed is of the best quality and meets standards set by AD, VPC.
• Prepare and distribute electronic or physical proofs.
• Update pages to reflect corrections and changes requested by AD, cross-departmental peers.
• Ensure technical accuracy of all files in preparation for printer.
• Review, and mark for correction, electronic or physical printers proofs as requested by AD.
• Attend press checks as assigned or as needed.
• Work with internal teams as well as outside vendors and resolve scheduling and imaging issues as they arise.
• Stay abreast of changes in technology, which could advance our efforts, improve quality and efficiency.
• Assist with other work in the department as needed.

Qualifications:
• 4 year degree in related field or two years post high school education at a technical school or junior college combined with equivalent work experience in graphic design or related field
• 3-5 years of work experience in graphic design
• 2 years experience with the 4-color printing process
• Knowledge of Macintosh platform with basic understanding of networks and production workflows
• Proficient in the use of Adobe InDesign
• Working knowledge of Adobe Photoshop, Illustrator and other graphics programs
• Basic level of experience in other Mac applications such as Microsoft Word, Excel, etc.
• Ability to work well as a team player
• Work well under pressure
• Demonstrate talent and skill in the design of print material (portfolio review)
• Excellent communication and interpersonal skills

Key Measures:
• Meet deadlines as specified
• Follow directions accurately
• Quality of design ideas and execution
• Accuracy essential
• Organization skills
• Timely turnaround of work
• Overtime required as needed

Network Engineer
Duties and Requirements
• Implement, configure, analyze and support the internal and external data communications systems which include the local area network (LAN) and wide area network (WAN).
• Install and configure network hardware and peripherals. Interact with external support vendors.
• Day-to-day administration and support of firewalls and base network switches, routers and network appliances.
• Monitors network performance, determining whether adjustments should be made and making suggestions for improvements.
• Perform routine maintenance, system upgrades and daily operation of network hardware.
• Support network disaster recovery operations.
• Diagnose, troubleshoot and resolve hardware, software, or other network and system problems. Coordinate and support incident management with vendors for remediation of outages and equipment failures.
• Maintain integrity and relevance of network management and monitoring tools.
• Develops and maintains network environment documentation.
• Implement and maintain network systems security requirements as dictated by enterprise security policies.
• Perform routine maintenance, upgrades and administrative duties as required and coordinates with vendors on server hardware for maintenance and warranty work.
•  Work network trouble calls outside of normal duty hours.
   - Perform other duties as required, which may include:
   - Accomplishing assigned tasks in closely related fields.
• Responding to changes in work schedules, and off-hour call-ins.
• Participating in formal, on-the-job, and cross-training.

Some travel may be required between our Madison location and retail stores.
Educational Requirements
BS/BA in computer science or related discipline. Four years experience in systems administration experience in a network environment may be substituted.

Experience Requirements:
Experience in network and/or computer operations and experience in systems administration. Must possess thorough understanding of computer networks, information security and telecommunications procedures. Security +, MCITP/SA, MSCNE, and CCNA Certifications are desirable. Experience in supporting VoIP and MPLS PIP.
Photo Studio Grip
Duties and Responsibilities
• Work with Photo Producers, placing computer orders for inventory pulls
• Assemble merchandise in preparation for photography and dissemble post photography
• Travel to location shoots and assist in staging merchandise
• Pack and label boxes for location shoots
• Drive trucks to and from locations
• Load/Unload trucks for location shoots
• Maintain organization of truck
• Awareness and consideration of merchandise and props for shoot
• Liquidate used inventory post photography
• Keep warehouse and staging areas organized and clean
• Requires over night travel and overtime
• Other duties as required—for example: proactive on location
• Provide any assistance as needed by the Art Director, Photographer, or Photo Producer

Qualifications
• Excellent organizational skills with attention to detail, accuracy and schedules
• Ability to prioritize and multi-task
• Individual who can stay on schedule and meet required deadlines
• Self-starter with little or no supervision required
• Team player
• Knowledge of set construction, in particular set design
• Ability and willingness to take on responsibilities and/or tasks not specifically assigned
• Good math and verbal and written communication skills
• Computer skills essential – ability to use MOSIS, PKMS, Filemaker Pro and Microsoft Excel and Word in additional to other applications as job technology changes
• Good driving record, ability to drive standard shift
• Ability to operate a forklift and pallet jack
• Heavy lifting (50 lbs )
• High School degree or equivalent

SEM / SEO Coordinator
The Online Marketing Specialist will create and deploy highly effective online marketing programs and demand gen initiatives including online advertising, paid search, SEO, affiliate marketing, and comparison shopping initiatives for all of the Madison brands. We are seeking a HIGHLY motivated and results-driven individual who will thrive in a fast-paced environment.

The successful candidate will be charged with a wide range of activities that will include:
• Creation and implementation of new paid search strategies
• Optimization of paid search campaigns
• Manage successful SEO strategy including website content and graphics, keyword lists, and SEO and page tag copywriting that increase the rank of natural search engine listings
• Provide recommendations around site design, content, internal and external link-building initiatives, Landing Page testing, etc.
• Responsible for adhering to online marketing budgets and ROI metrics
o  Manage weekly and monthly reporting and tracking performance, by brand, and measure web usage/trends and keep apprised of market / industry research, leading blogs and competitive research
• Manages vendor and agency relationships
Requirements:
o  Minimum of 3-5 years of online retail experience in search engine marketing (SEM), search engine optimization (SEO), and web analytic tools.
o  Must be analytical and quantitative in nature, a self-starter, exceptional communication and project management skills, and a willingness to learn
o  Ability to analyze, generate reports, and effectively make recommendations regarding eSales and eCommerce optimization
o  Strong understanding and experience with Microsoft Office applications, Google Adwords & Google Analytics, Microsoft AdCenter, Coremetrics, and WebTrends
o  Experience with managing a team and vendor management
o  Bachelor's degree in marketing or business administration is preferred

This role reports to the Senior Manager, Online Marketing.
SEO Content Specialist/Web Copywriter
The Search Engine Optimization (SEO) Content Specialist/Web Copywriter will be responsible for the SEO content development and execution for all of Madison Brands. This position requires a combination of creative and marketing skills to optimize natural search engine rankings through our product descriptions and site content. The individual will be expected to have experience in writing for the web, working with Google or Keyword selection tools, a passion to keep current with SEO trends and tools, and the ability to train and lead others in these initiatives. S/he will thrive in a position that is both leading SEO content development trends as well as deeply hands-on, and will take pride in being an ambitious, dedicated and enthusiastic contributor to the success of our many brands. The candidate will also be proactive and highly organized, with strong time management and planning skills.

Specific Responsibilities:
•  Produce, analyze and maintain SEO-rich content for all brands
•  Develop and maintain keyword and metadescription lists
•  Work closely with the copywriting team to execute on these SEO initiatives, as well as partnering closely with the marketing team to ensure SEO goals align
•  Establish and evolve SEO guidelines for copywriting, product research and marketing teams
•  Ability to effectively use SEO tools and reports to determine keyword opportunities, keyword rankings, % of search volume captured, web traffic, etc.
•  Periodically review and analyze our brands' websites and propose revisions or new content
•  Track initiatives of key competitors and recommend adjustments in SEO strategy when applicable
•  Identify system deficiencies and recommend solutions
•  Stay current on SEO and web tactics and trends
•  Develop and build new SEO content strategies as the landscape evolves
Qualifications:
•  Background in literature, copywriting and/or SEO practices
•  Proficient in Microsoft Office suite including Excel
•  Familiarity with content management systems or databases
•  Confidence in interpreting analytics and reports
•  Passion for the Internet and ecommerce (ecommerce work experience a definite plus)
•  Strong organization, collaboration and communication skills
•  Experience working closely with cross-functional teams
• Ability to work well under pressure, prioritize and meet deadlines
•  Demonstrated record of accuracy and attention to detail
Senior Manager or Manager Of Email Marketing
Working directly with the Director of eCommerce and the VP of Marketing, this is a position slated for building and growing a strong email program for a family of 6 brands. This position has overall responsibility for the strategy and execution of revenue generating emails and customer marketing emails, and customer service emails. The ideal candidate is an experienced Email marketing professional that can immediately step in and impact revenue goals. Responsibilities for this role include creating and managing a very aggressive email schedule. This individual will drive the email optimization and testing plans. The individual will work very closely with the analytics and marketing teams to define the email strategy and report on weekly results. This individual will work closely with the Creative, Marketing, Merchandising and Ecommerce teams to define the messaging and design for each email campaign. The individual will manage the relationship with SolutionSet and ExactTarget.

Essential Duties & Responsibilities:
•  Drive email strategy for revenue generation campaigns as well as customer engagement campaigns.
•  Manage the email schedule and execute email production to deliver to the customer base and prospects.
•  Work closely in a cross-functional capacity with key departments such as Creative, Merchandising, Marketing, eCommerce, Technology and Customer Care in executing the email plan.
•  Define business objectives, develop campaign strategies, and identify opportunities for marketing email campaigns to increase conversion, loyalty, and sales.
•  Manage two direct reports responsible for campaign planning, scheduling, and measurement of the email program.
•  Mine and segment the customer list to identify new engagement opportunities to drive sales, loyalty and retention. Work with other team members to ensure all efforts align with strategic goals and objectives.
•  Work with and collaborate with the Operations & Customer Servicing teams to ensure servicing trigger emails (order confirmation, shipping confirmation, etc) are delivered accurately.
•  Strive to improve processes and procedures, minimizing time to market of email products.
•  Develop and test new messaging, design and landing page strategies to improve customer acquisition and conversion. Work with other members of the Marketing team to increase the size of our email list through email acquisition strategies/tactics.
•  Manage deliverability, performance and reputation of all email communications.
•  Define/set company email standards and metrics. Build-out a reporting structure to measure and track results. Train customer support.
•  Define plan to meet aggressive monthly revenue targets
•  Work with management to define specifications for new email concepts
•  Share and document best practices for email design, copywriting, offers and subject line testing
•  Work with copywriters to define messaging for emails and creative teams to select imagery
•  Apply Ecommerce experience and education by contributing to new feature and test ideas, leading new initiatives, and responding to changes in the market.
Experience:
•  BS/BA degree in Business or Marketing.
•  7+ years experience in the eCommerce field.
•  5-7 years experience in email marketing.
•  Experience managing $20 million plus in annual email revenue.
•  Proven record of effective project management and organization skills.
•  Proven track record of tackling problems and taking independent action; ability to generate new ideas.
•  Prior experience in Direct Marketing, Writing, and/or Editing is a plus.
Senior Web Designer
The Senior Web Designer will lead the development of Madison Brands' online creative efforts, providing best-in-class vision and execution in interactive design, usability and technology. The right candidate will have the energy to inspire, the experience to lead, and the ability to produce excellent creative results. S/he will have a passion for usability and design, and will take a proactive role in improving the user experience, brand equities, and visual design standards for all of our ecommerce efforts. The right candidate will partner with our Creative, Marketing and Merchandising departments to be sure our online efforts fall in line with our brand guidelines across channels (catalog, web, retail), while actively recommending ways to leverage the strengths and unique capabilities of the web channel. This is a hands-on design position that requires substantial contribution to tasks and projects on a daily basis, while also serving as the web design team manager.

Specific Responsibilities:
• Personally contributes to the output of the web design group -- creating web graphics, pages, emails, wireframes and prototypes to optimize branding, usability and conversion
• Demonstrates strong visual aesthetic skills in color, typography, graphics, and interactive design
• Confirms all team deliverables meet or exceed business objectives, brand guidelines and creative briefs
• Understands ecommerce, web architecture and internet technologies and stays abreast of changes which could advance our efforts and improve customer experiences
• Develops technical guidelines for the web design team to most effectively create and deliver graphics to web developers
• Supports execution of qualitative and quantitative testing strategies for all brands to optimize design and usability
• Manages and develops the web design staff
• Identifies, manages and prioritizes resources on team based on evolving and shifting business priorities
Technical Qualifications:
• 4 year degree in relevant field or equivalent work experience
• 3-5 years experience in internet marketing and/or ecommerce
• Excellent design and conceptual experience
• Strong collaboration and communication skills
• Proficiency in Web Design & Technology, Flows, & UI Design
• Excellent knowledge of Photoshop, Illustrator, Dreamweaver, HTML, XML and CSS
• Experience working closely with cross-functional teams
• Ability to work well as a team player but demonstrates skills as a leader
• Works well under pressure and with tight deadlines
UNIX Solaris Systems Administrator
We are looking for a part-time UNIX (Solaris) systems administrator to work onsite at our facility in Madison, VA for approximately 40 hours a month (possibly more). This person must have Solaris experience. This would be for a one year term.
Retail Merchandising Manager
Duties & Responsibilities
• Develop and maintain the strategic merchandising and inventory plans for all Retail stores, to include:
o Coordinate retail strategy with company sales and gross margin budgets
o Coordinate retail strategy with inventory value budget, turns goals, inventory aging, and open-to-buy goals.
o Analyze and report sales performance and inventory position for the retail division
o Responsible for managing retail inventory levels including the liquidation and markdown strategy for the retail stores
• Responsible for coordinating seasonal visual plans and inventory management, to include:
o Oversee creation of visual merchandising plans by season for retail stores
o Responsible for visual merchandising plans within specific categories
o Determine merchandise mix and assortment for retail stores
• Responsible for coordinating retail-specific marketing and sales promotions
• Partner with Direct Merchants on assortment and inventory requirements with long term company goals in mind, to include:
o Participate in product selection meetings and post season analysis
o Manage retail inventory forecasts within company budgets
o Coordinate liquidation efforts through retail stores as needed
• Supervise the ordering, scheduling and expediting of merchandise through Retail Planning department
• Oversee item data management in the retail point of sale system
• Visit stores as needed
• Provide leadership, direction, training, and support for associates
• Travel on buying trips to fulfill needs for retail assortment.

Qualifications
• 5 - 7 years merchandising/planning experience in a retail and direct mail environment, including senior level experience for at least 3 years
• 3+ years of purchasing and inventory management in a retail environment
• Experience traveling and buying at trade shows
• Strong analytical and organization skills
• Strong negotiation, selling and buying skills
• Strong computer skills with Microsoft suites and relevant planning tools
• Excellent oral and written skills
• Team player with excellent interpersonal skills
• Previous supervisory experience
• Visual merchandising experience helpful
Retail Store Associate
Duties & Responsibilities
• Assist with all day-to-day functions of retail operation.
• Serve as sales associate, providing World Class Customer Service.
• Recognize customer is number one priority.
• Assist Manager with layout, display, and merchandise maintenance.
• Assist with assembly of all products.
• Responsible for restocking and facing merchandise.
• Other duties as assigned.
Qualifications
• Excellent oral and written communications skills
• Excellent interpersonal skills
• Able to manage multiple tasks and work independently
• Professional and Positive attitude
• Team player
• Weekend and evening hours required
• Must be able to lift approximately 50. lbs.
• Retail/selling skills desired
• Neat and clean appearance
• Strong basic computer skills
Retail Store Manager
Duties & Responsibilities
• Responsible for all aspects of managing a retail operation, including strategic planning, merchandising, loss prevention, point-of-sale functions, and budgeting/expense controls.
• Focus on World Class Customer Service and handle all customer service related issues.
• Maintain appropriate inventory levels.
• Execute marketing strategies as directed.
• Review historical data and analysis for planning sales projections.
• Provide reporting for accounting department as directed.
• Maintain the Plow & Hearth image in the display and layout of merchandise.
• Coordinate physical inventory for retail.
• Hire, train, supervise and develop store personnel.
• Schedule associates within budget.
• Travel may be required.
• Other duties as assigned.
Qualifications
• 5+ years of retail management experience preferred
• Exceptional interpersonal communications skills
• Exceptional organizational skills
• Exceptional analytical skills
• Advanced computer skills
• Team player
• Highly motivated and able to work under pressure
• Positive attitude
• Weekend and evening hours required.
• Ability to lift 50 lbs.
• Must be able to relocate.
Retail Store Supervisor
Duties & Responsibilities
• Assist Retail Store Manager in all day to day functions:
   - Keep appraised of all daily customer interactions
   - Ensure all associates are spending time productively
   - Daily follow-ups on customer service issues (i.e. special orders, phone calls)
   - Store opening and closing procedures
• Focus on World Class Customer Service and handle all customer service related issues
• Take initiative to learn all products and procedures
• Maintain the Plow & Hearth brand in the display and layout of merchandise
• Other duties as assigned
Qualifications
• Prior retail experience required
• Excellent oral and written skills
• Excellent interpersonal skills
• Able to manage multiple tasks in a fast paced environment
• Highly motivated and able to work under pressure
• Strong basic computer skills
• Team player
• Weekend and evening hours required
• Possess strong leadership ability
• Professional and positive attitude
• Ability to lift 50 lbs
Clear Gif
SHOP OUR FAMILY OF BRANDS
The Web's most trusted signal of high quality customer service.
Copyright © 2012 Plow & Hearth
Response Time:0ms